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Cloudflare University Redesign

Internship Project · Product Design Engineering Intern

Led an end-to-end redesign of Cloudflare's customer and partner-facing learning platform, taking it from a lightly styled out-of-the-box LMS with clunky user flows and dead ends to a thoughtful, production-shipped learner experience.

Role

UX Researcher

UX & Visual Designer

Front End Engineer

Team

Maren Rosmorduc (Supervisor) - Sr. Director Customer Education

Cass Clemmer (Mentor ) – Program Manager Learning Tools


Tools

Figma

OpenCode (Claude Coding)

Chrome DevTools

Thought Industries (LMS)

Timeline

11 Weeks

Date

Summer 2026

Context

Cloudflare University is Cloudflare's live, public-facing learning platform which serves 23,500+ registered learners worldwide. The platform runs on a third-party LMS locked to CSS and HTML injection as the only customization layer, with no staging environment before changes go live. The small team has no dedicated designer or front-end engineer, making sustainability and clear documentation as important as the redesign itself.

Cloudflare University Redesign

Internship Project · Product Design Engineering Intern

Led an end-to-end redesign of Cloudflare's customer and partner-facing learning platform, taking it from a lightly styled out-of-the-box LMS with clunky user flows and dead ends to a thoughtful, production-shipped learner experience.

Tools

Figma

OpenCode (Claude Coding)

Chrome DevTools

Thought Industries (LMS)

Timeline

11 Weeks

Date

Summer 2026

Context

Cloudflare University is Cloudflare's live, public-facing learning platform which serves 23,500+ registered learners worldwide. The platform runs on a third-party LMS locked to CSS and HTML injection as the only customization layer, with no staging environment before changes go live. The small team has no dedicated designer or front-end engineer, making sustainability and clear documentation as important as the redesign itself.

Cloudflare University Redesign

Internship Project · Product Design Engineering Intern

Led an end-to-end redesign of Cloudflare's customer and partner-facing learning platform, taking it from a lightly styled out-of-the-box LMS with clunky user flows and dead ends to a thoughtful, production-shipped learner experience.

Role

UX Researcher

UX & Visual Designer

Front End Engineer

Team

Maren Rosmorduc (Supervisor) - Sr. Director Customer Education

Cass Clemmer (Mentor ) – Program Manager Learning Tools


Tools

Figma

OpenCode (Claude Coding)

Chrome DevTools

Thought Industries (LMS)

Timeline

11 Weeks

Date

Summer 2026

Context

Cloudflare University is Cloudflare's live, public-facing learning platform which serves 23,500+ registered learners worldwide. The platform runs on a third-party LMS locked to CSS and HTML injection as the only customization layer, with no staging environment before changes go live. The small team has no dedicated designer or front-end engineer, making sustainability and clear documentation as important as the redesign itself.

Outcomes

53% → 81% // Learners who rated their experience "Good" or "Excellent" (before vs. after the redesign)

~10% → ~50% // Course completion rate after the redesign shipped.

Tokenized CSS design system // Named variables and 21 page sections with plain-language documentation and contribution guidelines for a small, non-technical, team to maintain."

Outstanding" Performance Rating // Highest formal intern performance rating; designs and CSS adopted in their entirety by the Partner Enablement team when they migrated to the same LMS platform

Let's stay in touch!

work.lhatfield@gmail.com

Designed with <3 by Lauren

Let's stay in touch!

work.lhatfield@gmail.com

Designed with <3 by Lauren